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    Phone & Contact Information

    >Tell Us How We Are Doing: Online Form

    (opens to new secure window) Use our online form to provide us with your valuable feedback or get a question answered.

    Numbers to Call

    Patient Relations Calls Only - 888-850-4598
    If you need to contact your doctor, please call his/her office.

    Billing Questions
    877-252-1777
    Phone line is open:
    Monday through Friday
    7 a.m. to 7 p.m. PST

    Other PAMF Phone Numbers

    If you are looking for the phone number of a particular clinic or department go to our Medical Services listings or our Clinic/Office Directory.

    For patients who see a doctor in the Santa Cruz Area: Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville

    • Main Phone Number: 831-423-4111
    • Medical Records: 831-458-5520
    • HIPAA Privacy Hotline*: 831-458-6259

    For patients who see a doctor in Dublin, Fremont, Los Altos, Menlo Park, Palo Alto, Redwood City and San Carlos
    • Main Phone Number: 650-321-4121
    • Medical Records: 650-853-4745
    • HIPAA Privacy Hotline*: 650-853-5375

    For patients who see a doctor in Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale
    • Main Phone Number: 408-739-6000 or 650-934-7000
    • Medical Records: 650-934-7979
    • HIPAA Privacy Hotline*: 650-934-7990

    *HIPAA Privacy Hotline

    Your personal health information is strictly protected by the Health Insurance Portability and Accountability Act (HIPAA). PAMF takes the unauthorized use of personal health information very seriously and encourages anyone who has concern about a possible violation of privacy laws to contact its HIPAA Privacy Hotline.

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    Take a look at our new patient information



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    © 2012 Palo Alto Medical Foundation. All rights reserved. Sutter Health is a registered trademark of Sutter Health®, Reg. U.S. Patent. & Trademark office.
    serving communities around Dublin, Fremont, Monterey, Mountain View, San Francisco, San Jose, Santa Cruz, San Mateo & Oakland