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Asking Questions & Providing Feedback

New Patients Call: 1-888-398-5677

PAMF Phone Numbers

If you need to contact your doctor, please call his/her office - find your doctor in our provider database.

If you need a number for a department or clinic please check our Medical Services Listings or our Clinic/Office Directory.

For patients who see a doctor in the Santa Cruz Area: Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville

Main Phone Number: 831-423-4111
Medical Records: 831-458-5520
HIPAA Privacy Hotline*: 831-458-6259

For patients who see a doctor in Dublin and Fremont

Main phone number: 510-490-1222
Medical Records: 650-853-2963
HIPAA Privacy Hotline*: 650-853-2963

For patients who see a doctor in Los Altos, Menlo Park, Palo Alto, Redwood City and San Carlos

Main Phone Number: 650-321-4121
Medical Records: 650-853-2963
HIPAA Privacy Hotline*: 650-853-2963

For patients who see a doctor in Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale

Main Phone Number: 408-739-6000 or 650-934-7000
Medical Records: 650-934-7979
HIPAA Privacy Hotline*: 650-934-7990

*HIPAA Privacy Hotline - Your personal health information is strictly protected by the Health Insurance Portability and Accountability Act (HIPAA). PAMF takes the unauthorized use of personal health information very seriously and encourages anyone who has concern about a possible violation of privacy laws to contact its HIPAA Privacy Hotline.

Patient Services

If you would like to report an experience, good or bad, please call 888-850-4598 (this number is not the main operator) or use our secure online form

Billing Questions?

Call 877-252-1777
Phone line is open:
Monday through Friday
7 a.m. to 7 p.m. PST

Provide Feedback

Please contact us if you have had an experience (positive or negative) that you would like us to know about or if you have a suggestion on how we might better serve you - use our secure online form

Send a "Bravo"

Want to commend a doctor or PAMF employee for their excellent service? Use our "Bravo" online form.