Palo Alto Family Medicine Center
At the Palo Alto Center you’ll find dedicated primary care doctors and highly skilled family medicine specialists ready to meet your health needs.
Palo Alto Center
795 El Camino Real
1st Floor, Main Building
Palo Alto, CA 94301
Phone: (650) 853-2984, option 1
Monday: 8 a.m. to 7 p.m. extended hours
Tuesday through Friday: 8 a.m. to 5:30 p.m.
Saturday, 8 a.m. to noon, for urgent visits only.
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*Note: Depending on local patient demand, there may not be doctors available who are accepting new patients at this location.
Scheduling an Appointment
We have adopted a new scheduling system known as "Advanced Access" that improves access to your primary care physician. The results have been very gratifying both for our patients.
We are committed to offering you a same-day appointment every time you call, if that is your desire. Whenever possible, this appointment will be with your doctor. However, at times you may see other doctors in our department.
In order to maintain this scheduling improvement, we need your help. If you must cancel your appointment, please call (650) 853-2984 and let us know as soon as you can.
If you are calling outside normal office hours, you will be transferred to our "cancellation line" to leave a message. Please give us as much notice as possible when you must cancel your appointment, at least 24 hours in advance, so that we can accommodate other patients.
If you need to be seen urgently but we are fully booked, we may refer you to our Urgent Care Center, located on the first floor of the clinic. Our Urgent Care Center is open 7 a.m. to 9 p.m., 365 days a year.
Please bring a copy of your immunizations and all of your prescription medications to each appointment, or bring a list of their names, doses and how often you take them. Please include over-the-counter and alternative or complementary medicines, herbs and supplements.
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If the medical problem is not life-threatening, but warrants immediate care, you may choose to visit any of PAMF's Urgent Care Centers in Fremont, Mountain View, Palo Alto & Santa Cruz.
If a medical problem is life-threatening, call 911 immediately.