Introduction for Digestive Health Outcomes Report
The Digestive Health Program at the Palo Alto Medical Foundation is focused on improving digestive health through collaborative research, communication and education. Our goal is to provide a comprehensive and coordinated approach to management of digestive health disorders. The field of digestive health is moving fast, with rapid advancement in the field of medical management of routine and complex diseases and technical improvements in the field of minimally invasive endoscopic therapy. Our physicians combine clinical expertise with a personalized approach to deliver patient-centered care.
At the Palo Alto Medical Foundation, our mission is to provide the highest-quality collaborative digestive health care. How will we do this? One way is to make sure our patients have access to the best treatment and diagnostic options.
But more than technology is needed to ensure exemplary health care. Patients and doctors alike should understand and be responsible for decisions regarding the complex procedures they will experience. And importantly, patients should know how experienced their physicians are in performing complex procedures, and what their physicians’ quality and complication metrics are.
Patient Empowerment Is Key
Providing the highest-quality care means our patients need to take an active role. They must be well informed about what their doctors will do for them so they can participate meaningfully in their own health care decisions. We empower patients with specific, technical information about what will be done and what to expect – information that they get when talking with their doctors.
Best Care Requires Transparency
To give the best care, we must provide our patients with physicians who are well educated and experienced. Beyond that, our clinical outcomes should be visible and available for review. Our patients should know how well their doctors have performed the procedures they are facing. This report briefly describes our services, showing quality measurements, or metrics, for various diagnostic and therapeutic procedures. We also present our physicians’ work in recent years compared with national published data (1).
This comparison will help you decide whether our physicians have equaled – or exceeded – the performance benchmarks for gastroenterological procedures. We hope this information is helpful in making sound decisions about the quality of medical care we provide.