Phone & Contact Information

Useful Phone Numbers for the Palo Alto Medical Foundation (PAMF).

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Below is a list of main phone numbers of PAMF. If you are looking for the phone number of a particular clinic or department, please visit one of the following pages:



For patients who see a doctor in Aptos, Capitola, Santa Cruz, Scotts Valley, Soquel and Watsonville
  • Main Phone Number: 831-423-4111
  • Billing: 831-423-4111
  • Medical Records: 831-458-5520
  • HIPAA Privacy Hotline*: 831-458-62589

For patients who see a doctor in Castro Valley, Dublin, Fremont, Livermore, Los Altos, Menlo Park, Palo Alto, Portola Valley, Redwood City and San Carlos
  • Main Phone Number: 650-321-4121
  • Billing: 650-812-3838
  • Medical Records: 650-853-4745
  • HIPAA Privacy Hotline*: 650-853-5375

For patients who see a doctor in Cupertino, Los Gatos, Mountain View, Santa Clara and Sunnyvale
  • Main Phone Number: 408-739-6000 or 650-934-7000
  • Billing: 408-524-4100
  • Medical Records: 650-934-7979
  • HIPAA Privacy Hotline*: 650-934-7990

*HIPAA Privacy Hotline
Your personal health information is strictly protected by the Health Insurance Portability and Accountability Act (HIPAA). PAMF takes the unauthorized use of personal health information very seriously and encourages anyone who has concern about a possible violation of privacy laws to contact its HIPAA Privacy Hotline.

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Last reviewed: January 2010