My Health Online Information for Parents
Your teen is in the midst of an exciting transition to adulthood. With this transition comes a changing body and changing feelings. At PAMF, we want to support our adolescent patients during these teen years to help them achieve all they can – academically, personally and physically – while avoiding accidents, violence, unprotected sex, alcohol and drug use, and stress.
To that end, Sutter Health and PAMF are pleased to offer online access to health records for youth age 12-17 using our innovative tool, My Health Online. This tool will help teens begin taking responsibility for their health care, an important step toward adulthood.
Using My Health Online teens can:
- Send a secure message to their primary care provider
- Change their contact information
- Make appointments online
- Renew medications
- Securely complete questionnaires online before a visit to their health provider
- Via smartphone or computer, review
- Test results
- After visit summaries
- Healthcare reminders
- Appointment reminders
- Medical history
- Height, weight and blood pressure (including graphs over time)
- Test results
In addition, we encourage parents to talk with their teens about how they will use My Health Online before authorizing teen access. Having a discussion about teens taking responsibility for their own health care may avoid conflicts about the privacy of medical records in the future.
How to Authorize an Account for Adolescents (Ages 12 to 17)
Because youth ages 12 to 17 are minors, you will need to authorize your teen to set up a My Health Online account. To authorize access, sign on to your own My Health Online account and click the “Request Access to a Family Member’s Record” under “My Profile” from the homepage.
If you do not have an account, you can enroll or you can authorize your teen’s account the next time your teen has an appointment with the doctor.
After you authorize access, your teen can set up his or her own account during the next regular doctor’s visit. Your “proxy” access is automatic and will let you:
- Send a secure message to your teen’s health provider
- Make appointments for your teen
- Pay bills
How PAMF Provides Exceptional Health Care for Teens
We are committed to providing exceptional health care for our adolescent patients, and we understand the changes teens go through at this time.
Some areas of teen health that we may talk about during health care appointments are:
- Diet, exercise and body image
- Fighting, danger and violence
- Sexuality and sexual behavior
- Safety and driving
- Smoking, drugs and alcohol
- Depression and stress
- Peer relationships and school
- Dating and relationships
- Family life
There may be some sensitive issues your teenager would rather talk about with a health professional or a counselor. California law allows teenagers to receive some health care services on their own. (State of California Health and Safety Code 124260 and Family Codes 6922-6929.)
Health care providers have to keep those services CONFIDENTIAL. “Confidential” means providers will share this information only if a teenager says it’s alright. We will also share this information if someone is in danger.
By law, we cannot share information about visits related to:
- The prevention and treatment of pregnancy or sexually transmitted infections
- The diagnoses and treatment of sexual and physical abuse
- Care and counseling for drug and alcohol problems
My Health Online
Other Resources for Teens & Their Families
MyHealthOnline for Teens Committee
Reviewed By: Nancy L. Brown, Ph.D.
Last Reviewed: August 12, 2013