Evaluation of Lean at Palo Alto Medical Foundation (PAMF)
Research Institute: Palo Alto Medical Foundation Research Institute
Evaluate PAMF’s rapid implementation (2011-2014) of Lean organization-wide, from the pilot in primary care in the Fremont clinic, to clinics in Palo Alto, Santa Cruz, and Sunnyvale, to the entire system. Lean’s central principle is to maximize those care processes that add value for the patient, and eliminate those that do not (i.e., reducing waste in the system).
2014 Feb 9
Implementing a Lean management system in primary care: facilitators and barriers from the front lines.
Palo Alto Medical Foundation